privacy & disclaimer

Effective Date: 1st May 2023

This Privacy Policy describes how Merrick-Ed Limited (“Merrick-Ed”, “we”, “us”, or “our”) collects, uses, and discloses your personal data when you use our website (www.merrick-ed.co.uk) (the “Site”) or engage in our services (the “Services”).

1. What Personal Data We Collect

We may collect the following categories of personal data:

Contact Information: Name, job title, email address, phone number, and postal address.
Company Information: Name of your company or institution, and its location.
Service Information: Details about the services you inquire about or engage with us for.
Communications: Records and copies of your correspondence with us, including emails, phone calls, and online forms.

2. How We Collect Personal Data

We collect personal data in a variety of ways, including:

Directly from You: When you contact us through our website, email, phone, or in person.
From Third Parties: We may receive personal data from third-party sources, such as education institutions or providers we work with, but only with your consent or if permitted by law.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide and deliver the Services you request.
To respond to your enquiries and requests.
To send you information about our Services, including updates and promotions (but only with your consent).
To improve our website and Services.
To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract: To perform our obligations under a contract with you for our Services.
Legitimate Interests: To pursue our legitimate interests in improving our Services and marketing our business, provided these interests do not override your rights and freedoms.
Consent: In certain cases, we may ask for your specific consent to process your personal data, such as for marketing purposes. You can withdraw your consent at any time by contacting us.

5. Data Sharing and Disclosure

We will not sell or share your personal data with any third party for their own marketing purposes without your explicit consent. We may share your personal data with third-party service providers who help us deliver our Services, such as IT providers or data analytics providers. These third parties are obligated to keep your information confidential and secure.

We may also disclose your personal data if required by law, such as to comply with a court order or subpoena.

6. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete it or anonymise it.

7. Your Rights

Under the UK GDPR, you have certain rights regarding your personal data, including:

The right to access your personal data.
The right to rectification of inaccurate personal data.
The right to erasure of your personal data.
The right to restrict the processing of your personal data.
The right to data portability.
The right to object to the processing of your personal data.

To exercise any of these rights, please contact us using the contact information below.

8. Security

We take reasonable precautions to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

9. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: